A heads up to anyone else stupid enough to travel with Europe’s cheapest, most ambiguous airline.
Booked flights on the 6th October, to travel 11th November.
I was taken to a web page with this on it:
Apparently you should not wait for your email itinerary, as this is actually Ryan Air’s way of telling you that your card was declined and you do not have a reservation or booking on that flight. Contact them immediately and find out what’s going on.
Seems to me that this is far from clear, and it wouldn’t have been terribly difficult for Ryan Air to redirect me to another page saying “Your payment was declined. Please try again.”
Fortunately realised something was amiss today, and have now made a replacement booking so will still get to travel to Spain and see my girl friend who is away for the year.
Had to pay double the amount, as well as call a priority assistance helpline, charged at £1 p/m (which, amusingly, is listed with another £0.05 p/m phone number to call to complain about the cost of the first phone number), suffer several hours of needless stress.
Things learned from the experience:
- Ryan Air need to improve their website, significantly.
- Should monitor bank statements to check important payments have been made.
- Still can’t wait to go see Flick
